Pam’s Spanish Trip February 2018
DM Orthotics has business partnerships in over 25 countries worldwide with a key part of their service emphasising commitment to supporting their external clinicians and providing support where it is needed. February saw their Export Manager Pam Cowans embark on a busy European trip to Spain where she spent time updating and retraining current clinicians, as well as new clinicians, who will now order through their new Spanish distributor, Celeris Innovacion Ortoprotesica.
Pam at the Tryp Hotel Madrid.
The thought of travelling to Spain for work may conjure up images of sunshine, beaches and sangria but in reality a business trip in February is a very different matter. Read on to discover what happened on Pam’s latest trip.
Monday 5th February- Day 1 Newcastle to Madrid.
Winter weather can play havoc with travelling arrangements as it did for Pam resulting in a two and a half hour delay at Newcastle airport due to snow closing Pam’s destination -Madrid Airport. After a very long day full of airport delays Pam finally arrived at the hotel in Madrid at 11pm.
Tuesday 6th February – Day 2 Madrid
It’s an early start for Pam as she has to set everything up for her first training course for 20 CPOs.
Pam with the Celeris Team Eva and Nadia ( CPO’s) and Julian Arance – Operations Manager.
Pam’s course entitled Introduction to Dynamic Elastomeric Fabric Orthoses (DMO) was arranged by their new Spanish distributor Celeris at the Tryp Hotel Atocha. This course involved clinicians getting hands on with DMO products as well as learning the concepts and principles of how they work. After clinicians had completed their introductory training Pam then went on to run the Assessment, Measurement and Prescription training. Pam was fortunate to have CPO’s Nadia and Eva (above) to assist her with the translations into Spanish throughout the training with both Eva and Nadia experienced in using DMO’s and able to answer questions, provide examples and give further explanations of how the DMO’s work .
Wednesday 7th February – Day 3 Madrid
Lecture room set up and Pam is ready to start the course.
Pam’s second day in Madrid involved introducing and training another 20 clinicians who were new to the concept of DMOs. The Assessment, Prescription and Measuring course places a lot of emphasis on the practical assessment, fitting and measuring skills required in order to prescribe DMOs.
Following another full days training it’s off to the station to catch a high speed train for a 3 hour journey from Madrid to Seville arriving at 11pm.
Pam about to board a high speed train to Seville for her final day of training.
Thursday 8th February – Day 4- Seville
Another early start preparing the lecture hall for another course training 20 more clinicians. Following the course Pam went on to have evening meetings with our distributor Celeris who are based in Seville.
Friday 9h February- Day 5 Seville to Newcastle.
It’s up bright and early ready to catch the airport bus and the flight back to the UK, this time without the travel delays!