Monday - Thursday 07:45 - 16:30

Friday 07:30 - 16:00 GMT

+44 (0) 1209 219205

admin@dmorthotics.com

Unit 2, Cardrew Way

Redruth TR15 1SS

Refund Policy

The return of DM Orthotic stock goods

Stock Products

Thank you for shopping at DM Orthotics

If you are not entirely satisfied with your purchase, we are here to help.

Returns

You have 14 calendar days from the date you received your item to inform us that you wish to return it. Then you have another 14 days to return your item from this date.

To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

You need to have a receipt or proof of purchase for your item.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days depending on the card issuer’s policy.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Contact us

If you have any questions on how to return your item please contact us.