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Thank you for shopping at DM Orthotics
If you are not entirely satisfied with your purchase, we are here to help.
Returns
You have 14 calendar days from the date you received your item to inform us that you wish to return it. Then you have another 14 days to return your item from this date.
To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
You need to have a receipt or proof of purchase for your item.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days depending on the card issuer’s policy.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Contact us
If you have any questions on how to return your item please contact us.